Frequently Asked Questions
Everything you need to know about our sustainable, handcrafted jewelry.
What materials are used in Boma Jewelry?
We specialize in high-quality 925 Sterling Silver and 14k Gold. All of our pieces are hypoallergenic, nickel-free, and lead-free, making them safe for sensitive skin.
Is Boma Jewelry ethically made?
Yes, we are a family-owned company and a certified B Corp. We own our manufacturing facility, which ensures fair wages, safe working conditions, and complete transparency in our supply chain.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days. Free standard shipping is available on domestic orders over a specific threshold.
How do I care for my sterling silver jewelry?
To prevent tarnish, we recommend wearing your jewelry often. When not in use, store it in a dry, airtight container. Use a soft polishing cloth to restore its original shine.
What is your return and exchange policy?
We want you to love your purchase. We offer a 30-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, some items like earrings may be final sale.
Do you offer a warranty on your products?
Yes, Boma Jewelry offers a lifetime warranty against manufacturer defects. We stand behind the craftsmanship of every piece we create.